Customers have the right to withdraw from their purchase within 14 days from the date of delivery, without giving any reason.
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Items must be returned in their original condition and packaging, unused and undamaged.
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Return shipping costs are borne by the customer unless the item is defective.
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Refunds will be issued via the same payment method used for the purchase, within 14 days from receipt of the returned item.
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Items that have been used, damaged by the customer, or cannot be returned for hygiene reasons (e.g., underwear, opened cosmetics) are excluded.
To exercise your right of withdrawal, please contact our customer service at galleboutique100@gmail.com or call +30 210 80 88 881.